We are in the process of expanding our online catalog. We hope you enjoy our current selection, and are looking forward to what comes next! Categories marked with an asterisk (*) are coming soon!
Clongs are tongs that open or lock closed with the click of a button. 9"
The clever bend in Clongs handles keeps their tips up when you put them down. Mess doesn’t hit the deck, your benches and counter tops stay clean, and germs stay off your Clongs and out of your food.
The push of a button is all it takes to open or lock your Clongs. Just like the mechanism in a retractable pen, it’s so easy to do, it only takes one hand.
Clongs silicone tips are the ultimate grabbing and lifting tools. Their waffle head design makes them ideal for serving whilst the flat tips make picking up the smallest of foods a breeze. Clongs won’t scratch non-stick cookware and are heat resistant to 260°C/500°F.
Clongs are formed from thick stainless steel in a C-channel profile for superior strength. This heavy-duty rounded shape fits perfectly in the grip of your fingers, making Clongs feel every bit like an extension of your hands.
If you need to return an item you received by mail, please email scarlettscharminfo@gmail.com within 14 days of receiving your order. Returns must be unused, in original packaging, and in saleable condition. Items sent back without requesting a return first will not be accepted.
Customers are responsible for all shipping costs unless the return is due to our error.
Return address:
Scarlett’s Charm, 218 W. Milwaukee St., Janesville, WI 53548
Unused items may be returned within 14 days with a receipt for a refund, exchange, or store credit. All items must be in original packaging and show no signs of wear.
Final Sale: Clearance, sale, custom, food, and holiday items.
Holiday Gift Exception: Non-seasonal items received as Christmas gifts may be exchanged or returned for store credit through January 31.
Orders ship in 2–4 days (excluding Mondays, weekends, and holidays). You’ll receive tracking when your order ships.
Please double-check your shipping address—orders returned for address errors will require additional shipping fees.
For expedited shipping, call (608) 931-7232.
Choose the speed that works for you:
• Economy Shipping: $7.95 (5–8 business days)
• Standard Shipping: $12.95 (3–4 business days)
• FREE Standard Shipping on all orders $175+
We carefully wrap and package every order with the same love and attention you experience in the store.
Scarlett’s Charm is not responsible for packages lost or misplaced during delivery. Signature-required delivery is available upon request.
For shipping damage claims, keep all packaging and contact the carrier within 10 business days. We are happy to assist with the claim process.
FREE local delivery on orders $100+
$5–$10 delivery fee for smaller orders
Delivery radius: 5 miles
In-Store Pickup: Ready within 30 minutes during business hours
Curbside Pickup: Text/call (608) 931-7232 when you arrive
Call us immediately at (608) 931-7232 for order changes or cancellations. Once processing begins, orders cannot be modified.
Wisconsin deliveries are subject to state and local tax. Out-of-state orders are not charged sales tax.
No tax is charged on gift card purchases; tax applies when the card is used. Guests are responsible for maintaining card balances.
